Stanley Security Solutions
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Stanley Security Solutions Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stanley Security Solutions has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you have issues talk to operators #13 and #40. You can only talk data entry during the work week.".
Review authors value the most Reliability and Billing Practices. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stanley Security Solutions has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you have issues talk to operators #13 and #40. You can only talk data entry during the work week.".
Review authors value the most Reliability and Billing Practices. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
East Greenwich, Rhode Island
Need. To contact Kyle Dancho
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mchenry, Illinois
Can't find the key
Gulfport, Mississippi
Billing
Las Vegas, Nevada
Battery Life
Preferred solution: I need to know the battery life of the battery in my security system from your end. I was hoping to speak to somebody live but I can’t get a hold of anybody. I’m not very happy about the fact I can’t speak to somebody to ask a simple question.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Incompetence of Stanley Security
Hi Ken Volk,President of Aqua Pumpkin Inc. Formerly of Santa Maria California.
I sold my business Real Estate where my former company resided in December 2020. I have closed out my Stanley Security account after my move out. The New owners of the property set up a new account with Stanley Sec.
The problem I have had is even though i have closed out my account. Stanley Security continues to call me at the phone number that was formerly associated with my prior location.
That phone # has been moved to my new location.
I have contacted Stanley 6 separate times that I'm no longer a Stanley Customer and no longer at the location of their services or a customer. Yet continued to be called with regard to alarms going off at my former location. I have spoken with Data Entry at Stanley 3 times on this matter. I have spoken to monitoring reps all assuing me I would permanently repoved from their call list.
I have let Stanley know that if there is a problem at my former location.
they are calling the wrong party. I get yes it will be corrected but it does not ever get resolved.
So frustrating. I do not think Stanley is too big to care just they either have problems with thier data entry or there are Slackers in thier work force
- Follow through in resolving data entry internally
Preferred solution: Improved customer service for all customers and to be permanently removed from contact list . For the company to evaluate it's internal communications.
User's recommendation: If you have issues talk to operators #13 and #40. You can only talk data entry during the work week.
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in French please